Technical Support

GiftTally helps you plan gift spending with budget envelopes, a gift basket, receipt tracking, and a simple Points system for optional features.

1. Open the App and complete Sign in with Apple when prompted.
2. On first install, sample data may appear once to demonstrate features. It will not be added again after you delete all data.
3. Create an envelope, then add gifts in Basket and link them to that envelope.
4. Mark gifts as Planned, Comparing, or Bought; attach receipt photos for bought items.
5. New accounts receive 50 starter Points on first sign-in (on that device).

• Sign in is required to use the App.
• Your Apple ID is used only to unlock the App on your device; budgeting data is not uploaded to GiftTally servers.
• To sign out: Me → Sign Out. Your data remains on the device until you delete it.
• If sign-in fails, check network access for GiftTally in iOS Settings and try again.

Points are consumable credits used inside the App for:

• Capacity upgrade — 20 Points adds 1 envelope slot and 10 gift slots
• Receipt summary export — 20 Points per export image

Buying Points:

1. Open Me → Starter section.
2. All packs are always listed. Prices load from the App Store when you are online.
3. Tap Buy on a pack. Apple handles payment through your Apple ID.
4. If you are offline or prices have not loaded, the list still appears, but purchase will fail until the App Store is reachable.

Troubleshooting purchases:

• Enable Wi-Fi or cellular data for GiftTally in Settings → GiftTally.
• Confirm you are signed in to the App and to the App Store.
• Wait a few seconds on the Me page for prices to update after connecting.
• Check Screen Time / purchase restrictions on the device.
• For refunds, use Apple's report a problem process; we cannot refund App Store charges directly.

Optional. Enable in Me → Notification Settings:

• Turn notifications on and choose a reminder time.
• Planned gift follow-ups and budget alerts use your selected time.
• Manage iOS permission in Settings → Notifications → GiftTally.

If reminders do not appear, confirm notifications are allowed for the App and that Focus modes are not blocking alerts.

• Camera — capture gift and receipt photos
• Photos — pick images from your library
• Microphone — record voice notes
• Notifications — optional reminders

To change permissions: iOS Settings → GiftTally.

• Your envelopes, gifts, photos, voice notes, and Points are stored on your device.
• Delete All Data (Me section) permanently removes local content on that device and signs you out. You will receive 50 starter Points again on the next sign-in.
• Uninstalling the App removes local data unless restored from a device backup.
• See our Privacy Policy for full details.